Contact information
Contact Us
If you have questions regarding our LED beacon visibility ranges, USB-C charging cycles, magnetic mounting surfaces, IP67 waterproof seals, order status, shipping, or returns, our roadside safety support team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Flare Pod |
| Website: | flarepod.shop |
| Email: | support@flarepod.shop |
| Phone: | +61 401 245 909 |
| Business Address: | 20 Pandanus Street, Mudjimba QLD 4564, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to dangerous goods (DG) compliance protocols for lithium-ion batteries, photometric testing benches, and specialized warehouse receiving procedures, please do not dispatch returned LED beacons, emergency kits, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.